What happens on a free consult call?
The free 30-minute consult is conducted by a member of our intake team. It is an opportunity to share what is happening for your child, learn about Handspring’s approach to care, and determine whether we are the right fit for your family. During the call, we discuss your goals, answer your questions, and outline what ongoing care would look like. If you would like an insurance estimate before your call, please include your insurance details when booking, and we will verify your benefits and share your per-session cost in advance. Book a free consult.
Who are your Florida therapists?
All Handspring therapists are W-2 employees, not independent contractors. We are not a marketplace. Every Florida therapist is a fully licensed clinician with specialized training in working with children, teens, and young adults. Each is backed by a clinical supervision team and participates in regular trainings to ensure consistent, high-quality care. When you book a consult, our intake team matches your child with a therapist who specializes in their specific needs, whether that is anxiety, ADHD, depression, school-related challenges, or another concern.
Do you provide parenting support?
Yes. Parenting support is one of Handspring’s three core services, available in two forms. Parent coaching is a standalone, skills-based service focused on practical strategies for managing specific behavioral or emotional challenges at home. Therapy for parents provides separate support for parents managing their own stress, anxiety, or the emotional demands of raising a child who is struggling. When a child’s disruptive behavior is the primary concern, we often use Behavioral Parent Training (BPT), in which strategies are taught, modeled, and practiced so parents can apply them effectively in daily situations.
How do I know if you take my insurance, and how much will it cost?
We accept most major insurance plans in Florida, including Florida Blue, Aetna, Cigna, United Healthcare, Optum, and Oscar Health. Because plan coverage is nuanced and varies by specific policy, the best way to confirm is to book a free consult and submit your insurance details. We will verify your benefits and share your exact copay estimate before your call. Most families pay under $30 per session with insurance. Without insurance, sessions are $125 in Florida. We also accept FSA and HSA payments. Book a free consult.
What happens in the first session?
The first session is an assessment session with your Florida therapist. The focus is on getting to know your child, understanding what is happening at home and school, identifying your family’s goals, and beginning to build rapport. Your therapist will ask questions, explain how ongoing sessions will work, and outline next steps. The session is intentionally low-pressure; we do not address the most difficult topics in the initial meeting. The level of parent involvement going forward is tailored to your child’s age and needs, and we discuss this before the first appointment.
Can young adults book without a parent?
Yes. Young adults age 18 and over can book their own consult and schedule therapy independently in Florida; parent involvement is not required. If a young adult prefers to include a parent in the consult or in their ongoing care, we can accommodate that. For anyone under 18, a parent or legal guardian books the consult and participates in the call.
What ages do you treat?
Handspring provides therapy for children ages 8–12, teens ages 13–17, and young adults ages 18–29. We also offer parent coaching for parents of children age 2 and up, and therapy for parents at any life stage.
Can I change my therapist?
Yes. We recommend giving your matched therapist at least one month of sessions before deciding on a switch, since building rapport with a child or teen often takes several sessions. If for any reason you would like a change, we will rematch your child with another specialist on our team.
How do I reach you?
You can book a free 30-minute consult at app.handspringhealth.com/signup, call us at (855) 467-1300, or text (215) 320-0401 to speak with a member of our team. Phone and text support is available Monday through Thursday, 9am–5pm ET. For care-related questions, such as rescheduling a therapy session or billing inquiries, please email support@handspringhealth.com.