Frequently Asked Questions
Services
We provide virtual therapy to children aged 10 and older, and to young adults aged 18 and older.
Our pediatric therapists provide virtual therapy to children aged 10 and older, and to young adults aged 18 and older. We will begin seeing younger children later this year in our in-person clinics.
Our pediatric therapists are trained in evaluating and treating a wide range of conditions and concerns. These include anxiety, depression, disruptive behaviors, other mood disorders, impulse control, and adjustment disorders among others. Read more about our care model here
We offer virtual treatment to children, young adults and families who live in Connecticut, Florida or New Jersey.
Not currently. While some children may need medication, we strongly believe in starting with psychotherapy and introducing medication only when clinically appropriate. We are taking a measured approach, and expect to offer medications later this year.
Billing
Not currently. Many clients choose to submit for out-of-network reimbursement with their insurance companies. If you would like to do so, we can provide a super-bill that you can attach to the submission. We provide no guarantee that your insurance company will reimburse you.We are working on adding in-network coverage, and hope to have some news by end of this year. We believe therapy should be affordable to all, and making it more accessible to more families is core to our mission. Stay tuned.
Your first call with our intake coordinator is free of charge. All follow-up sessions cost $40 each unless the patient pauses services for 3 weeks or longer, in which case the rate becomes $125/session upon re-starting. Rates will also be impacted if we begin accepting the patient’s insurance provider.
Yes! Just email support@handspringhealth.com.
We collect credit/debit card details before sessions begin. Your card is charged after each session.
